Frequently Asked Questions

What is the method of payment Ambassador accepts?

We accept credit/debit cards (Visa, MasterCard, AMEX and Discover), travelers checks and cash. A check can be used for payment but must be sent to our office 2 weeks in advance of your trip.

When do I pay for the service?

There are two standard methods to make a payment for your transportation. First, the most convenient method is to make payment over the phone using a credit card. Secondly, you can pay the driver directly at the time of your trip by cash or credit card. (We will still need a credit card when you make the reservation in order to reserve your vehicle.) A direct billing account can be set up for your convenience by calling our office.

When will my credit card be charged?

A pre-authorization of your card is done 48 hours in advance of your pickup time. Ambassador will charge your card after the reservation has been completed within 24 to 48 hours.

Can I visit the Ambassador office to view the fleet?

Yes, and we encourage you to do so. Contact our Sales department to schedule a time for one of our staff to show you our fleet.

How can I obtain a recipt of my purchase?

We can provide receipts for charges following service in the form of email or fax. If you have a profile or account set up with us, for your convenience we can automate this process and send a receipt automatically by email when the final charges have been billed. If you have not received your receipt in a timely manner, contact any of our reservation agents and they will email you a receipt while you are on the phone.

How do I make a reservation?

Contact our toll free office any time of the day or check our contact us here.

What They Say About Us!

Ambassador Transportation made my sister's birthday a huge success! The car was new and clean and the office staff helped me put together a tour of Chicago...

Jennifer D, Chicago

Chicago's Premier Chauffeur, Limousine and Airport Transfer Transportation

Ambassadors Transportation Services is a minority owned transportation business with over 20 years of service within the transportation industry. Our mission is to provide the highest quality of personal, executive and corporate ground transportation services, successfully connecting our customers to their destinations.

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